Abstract:
The organizational silence of nurses, midwives, and health-care assistants who play a
key role to establish the communication in the health-care team is relatively more
significant when compared to other occupations. The results of organizational silence
can be examined in organizational, individual and social scale. The purpose of this
study is to find out the reasons of organizational silence and the relations among these
reasons. In the scope of analysis, descriptive statistcs, reliability analysis, correlation
analysis, ANOVA analysis and Regression analyses have been used by using PASW
18.0 package software to analyze the data gathered from 256 nurses, midwives and
health-care assistants in a university hospital. In this study it has been found out that the
organizational silence reasons differ according to age, education status, working year,
occupation, working department and gender. It has also been determined that the
administrative and organizational reasons, the fears related to work, the lack of
experience, the fear of isolation and the fear of disturbing relations differ according to
demographical variables. Since there is generally not a compensantion for a mistake in
health-care service, to remove the damages of the reasons of organizational silence in
health-care sector which is relatively more significant than the other sectors is possible
when the necessary precautions are taken and the reasons are identified correctly. The
relations, similarities and the differences among the sectors can be presented, if the
organizational silence studies both in health-care sector and in different sectors are
carried out more.
